Shipping & Return Policy
Most orders are shipped within 2 business days. All orders are shipped via USPS, DHL, FedEx, UPS or comparable carrier. Processing time of your order can vary from 3-14 days depending on product availability, or in some cases up to 4-6 weeks. Orders shipped by ground service average 4-10 business days from date of order to reach its destination. Orders shipped by priority service (Priority Shipping) average 3-7 business days from date of order to reach its destination. Additional charges may apply depending on weight. We will notify you of any additional charges before shipping. When calculating actual ship date, please do not count Saturdays, Sundays or Federal Holidays. DHL will not ship to P.O. Boxes. Please include a complete street address for all orders. If ordering internationally, any taxes, customs, or related fees will be your responsibility at the time of receipt. You will be notified in the event an item is on back-order.
FREE SHIPPING on all domestic orders OVER $50 via USPS. Your package should arrive within 2-10 business days.
Vibration Apparel is not responsible for lost or stolen products once delivered to your address. We appreciate your cooperation and understanding.
When you place an international order, we will estimate shipping costs based on the weight of your order. International orders are shipped via USPS Priority Mail International (delivers within 6-10 business days).
Import duties, taxes and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.
Returns & Exchanges
We want you to be happy and feel the vibe in our clothing. We strive for 100% customer satisfaction. If you are not satisfied with your purchase, you may return the item(s) for a store credit or exchange.
All sale items are FINAL SALE and cannot be exchanged or returned.
If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under My Account and click the Return Items button. A return authorization is an approval to send an item back for consideration of store credit or exchange. We will notify you via email of your store credit or exchange once we’ve received and processed the returned item. Please note:
- Returns must be made within 14 days from the delivery date;
- All returned items must be unworn, unwashed, unaltered and in their original condition with tags attached;
- Include your name, order number and exchange or store credit request;
- The original outgoing shipping changes are not refunded;
- We will issue a return shipping label if the return is a result of our error, that is you received an incorrect or defective garment;
- Vibration Apparel is not responsible for return shipping charges.
If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at 1-844-964-2428 during office hours (9am - 5pm EST).
Our mailing address is:
P.O. Box 810001
Boca Raton, FL 33481
For questions about your order, please email email@example.com.
For inquiries about wholesale orders, please email firstname.lastname@example.org.